FAQ
What shipping methods are available?
Standard UK shipping 2-4 days - £5.65
UK next day delivery £9.99 (Order before 2pm (Mon-Fri)
DHL express Europe £34.00 3-5 days
Worldwide DHL outside EU shipping 7 days - £50.00
How do I place an order?
Browse the website and follow the checkout procedure, if any items we have on our website are no longer available in your size, please drop us an email - info@affluentattire.co.uk & a member of our personal shopping team will assist with your enquiry.
What type of payment methods are available?
We accept most electronic forms of payments, all major credit / debit cards, Apple / Google pay, PayPal goods and services & bank transfer. We also offer alternative payment plan options via Klara / Clearpay
Is buying online safe?
We appreciate buying online can be a daunting process, especially with a small business like ourselves. All transactions on our website are processed using secure payment methods that have rigurous vetting process' in place for us to be able to offer them. If you have any concerns prior to purchasing, please reach out via the live chat option or email and someone in our team will gladly assist with any concerns.
Do I have to pay to return my item?
The fees associated with returning your item to us are solely the customers responsibility. We advise using a tracked & insured service to ensure the items make it back to us.
How do I return my item?
Please see our returns page for full instructions on how to return your item, where you'll find our returns form and address.
Can I cancel my order?
As long as the item has not been dispatched we can assist with order cancellations. Please note that if you have used a third party payment provider such as Klarna, Clearpay or Paypal there will be a 5% cancelation fee.
Do you ship internationally?
We ship internationally with DHL using a fully tracked & insured service. We aim to deliver your item within 2-5 working days. Please note international customers may be subject to local import charges / duties. Our prices exclude these fees and this is the customers responsibility.